A significant furniture purchase has caused frustration for a 76-year-old woman. She spent nearly $11,000 on items from La-Z-Boy, but the largest piece did not fit as expected in her living room. The woman had relied on provided dimensions to make her decision.

Problems arose after the furniture was delivered. Further details about this situation are available. The woman's experience involved a specific type of couch that was not available for her to see before ordering.

The full story provides more information about what happened and how the situation was handled.